Specialized Sensitivity Training for Crisis Responders

ACCESS offers an educational sensitivity training workshop for the staff and/or volunteers who will interact with those in crisis following an air disaster. This training program teaches your staff effective tools for responding to those in need in a sensitive and appropriate manner -- minimizing the stress and reducing the anger many feel following a tragedy.

Since every individual's reaction is different, the wide range of experiences of those directly affected by air disasters is paramount in preparing your staff and first responders for what they might encounter. This one-of-a-kind training program includes the firsthand accounts and anecdotes of hundreds of individuals who have lost loved ones in commercial, private, and military air disasters dating back to 1958 under all imaginable circumstances. The program presentation contains a broad spectrum of reactions and insights from these individuals expressing what they have found most helpful and hurtful at disaster response sites over the last fifty years.

ACCESS has provided its services to Southwest Airlines, Air New Zealand, Qatar Airways, Heritage Flight Charter Airline Company, New York City's Chief Medical Examiner's Office, the National Transportation and Safety Board, the American Red Cross, and many other local and national disaster response organizations.