About

AirCraft Casualty Emotional Support Services (ACCESS) is a San Francisco based national non-political, non-profit, tax-exempt (501c3) organization established in 1996. It is the only organization dedicated to partnering those who have survived or lost loved ones in air disasters with Volunteer Grief Mentors who have experienced similar losses in years past.

The ACCESS Volunteer Grief Mentoring Program provides support to hundreds of grief-stricken individuals affected by commercial, private, helicopter, and military air disasters, including those who lost loved ones in the World Trade Center and the Pentagon. We are available to help immediately and in the weeks, months, and years following an air disaster. For as long as the grieving need support, ACCESS is available via the Toll-Free Helpline (877-227-6435) and website.

ACCESS provides sensitivity training based on our cumulative knowledge of those affected by air disasters to disaster response teams around the world including: Southwest Airlines, Air New Zealand, Qatar Airways, Heritage Flight Charter Airline Company, The New York City Medical Examiners Office, the National Transportation and Safety Board, and the American Red Cross.